Contact information

Last Updated: August 19, 2026

Welcome to YarnPetal. We are committed to providing accessible and dependable customer support.

For questions regarding products, orders, payments, shipping, returns, refunds, or other matters related to your purchase, you may contact us using the information below.

Customer Support

Business Name: YarnPetal
Website: yarnpetal.shop
Email: support@yarnpetal.shop
Phone: +1 516-446-5321

Mailing Address

YarnPetal
408 THIRD AVE
BAYPORT, NY 11705
United States

Order Support

When contacting us regarding an existing order, please include your:

  • Order number.
  • Name associated with the order.
  • Email address used during checkout.
  • Brief description of your question or issue.

For damaged, defective, or incorrect products, please include photographs where appropriate. Providing these details helps us review your request efficiently.

Returns and Refunds

YarnPetal provides eligible customers with a 30-day free return and refund policy.

Before returning a product, please contact support@yarnpetal.shop for return instructions.

Please do not send products to our business address unless our customer support team specifically instructs you to do so.

Shipping Assistance

We provide free worldwide shipping, with an estimated delivery timeframe of 7–10 days.

If you have questions about the status of your shipment, please include your order number and tracking number, if available, when contacting us.

General Inquiries

For general questions about YarnPetal, our products, policies, or website, contact:

Email: support@yarnpetal.shop
Phone: +1 516-446-5321

We appreciate your business and look forward to assisting you.