Shipping policy

Last Updated: August 19, 2026

Thank you for shopping with YarnPetal. We aim to make ordering from our store simple and convenient for customers around the world.

This Shipping Policy explains our shipping charges, estimated delivery times, order processing, tracking, and procedures for delayed or missing shipments.

1. Free Worldwide Shipping

YarnPetal offers FREE SHIPPING WORLDWIDE on eligible orders placed through yarnpetal.shop.

There is no minimum purchase amount required to qualify for our standard free shipping unless otherwise clearly stated during checkout or as part of a specific promotion.

2. Estimated Delivery Time

Our standard estimated delivery time is:

7–10 days

This is an estimated timeframe rather than a guaranteed delivery date.

Actual delivery times may vary depending on the destination, carrier operations, customs processing, local postal services, severe weather, public holidays, transportation disruptions, or circumstances outside our reasonable control.

3. Order Processing

After an order is placed, it may require processing before being handed to the applicable shipping carrier.

During periods of unusually high order volume, holidays, promotions, or other exceptional circumstances, processing may require additional time.

You will receive order information using the contact details provided during checkout.

4. Shipping Destinations

We offer shipping to customers in supported destinations worldwide.

Certain countries, territories, or addresses may occasionally be unavailable because of carrier restrictions, legal requirements, service disruptions, or other logistical limitations.

If we are unable to ship your order to the address provided, we will contact you regarding available options.

5. Shipping Address

Customers are responsible for providing a complete and accurate delivery address during checkout.

Please review your:

Recipient name.
Street address.
Apartment, suite, or unit number.
City.
State, province, or region.
Postal or ZIP code.
Country.
Contact information.

If you notice an error after submitting your order, contact support@yarnpetal.shop as soon as possible.

We cannot guarantee that an address can be modified after an order has entered processing or shipment.

6. Tracking

Where tracking is available, tracking details will be provided after the order has been shipped.

Tracking information may require additional time to become active after a shipping label is created or the parcel is transferred to the carrier.

7. International Orders and Customs

International shipments may be subject to customs inspections, import procedures, taxes, duties, or other requirements imposed by the destination country.

Unless otherwise indicated at checkout or required by applicable law, customers may be responsible for destination-country import duties, taxes, or similar government charges.

YarnPetal does not control customs processing times and cannot guarantee how quickly an international shipment will clear customs.

8. Delayed Shipments

Although most orders are expected to arrive within the estimated delivery timeframe, occasional delays may occur.

If your order has not arrived within the expected timeframe, please review your tracking information first and then contact us at support@yarnpetal.shop if further assistance is needed.

We will help review the available shipment information and determine appropriate next steps.

9. Lost Packages

If tracking indicates that a package may have been lost in transit, please contact our customer support team.

We may work with the applicable carrier or fulfillment provider to investigate the shipment before determining the appropriate resolution.

10. Packages Marked Delivered

If tracking shows your package as delivered but you cannot locate it, we recommend:

Checking around the delivery location.
Asking household members or neighbors whether they accepted the package.
Checking with the building reception or mailroom, if applicable.
Allowing a short period for carriers that occasionally mark parcels as delivered before final physical delivery.
Contacting the local carrier using the tracking information.

If the package still cannot be located, contact us for assistance.

11. Returned-to-Sender Packages

Orders may be returned to the sender because of an incomplete or incorrect address, failed delivery attempts, refusal of delivery, or other carrier-related circumstances.

If this occurs, please contact us so we can review the order and available options.